Russian Federation, Moscow
INNA Limited Liability Company (hereinafter referred to as the Service), on the one hand, and the person who accepted the offer posted online at https://inna.ru/about/license_agreement, on the other hand, have entered into this user agreement as follows.
Terms and Definitions
1.1. In this user agreement, unless expressly stated otherwise, the following terms shall have the meanings specified below:
"Database" – a database containing information about Tours and other Services.
"Agreement" – an agreement for the implementation of a Tour or the provision of other Services, concluded between the User and the Provider using the Website.
"Provider" – a third party entering into an Agreement with the User, including, but not limited to, the Travel Agent.
"Personal Account" – a collection of secure pages on the Website, accessed by the User using their login and password after registering on the Website. By using these pages, the Contractor can use certain functionality of the Website in accordance with the Agreement.
"Privacy Policy" – the privacy policy available on the Website at: https://inna.ru/about/privacy_policy/.
"User" – any individual who has entered into the Agreement.
"Computer Program" – the "inna.ru" computer program, which allows the User to search for Tours and other Services based on specific parameters, enter into an Agreement with the Contractor, and communicate with the Contractor regarding the conclusion or execution of the Agreement.
"Website" means a composite work comprising a computer program, a database, graphic elements, design, images, photos, videos, and other intellectual property, contained in an information system accessible via the Internet at the domain name https://inna.ru/.
"Service" means INNA Limited Liability Company, OGRN 1247700287229, INN 9717159908, located at: 129085, Moscow, inner territory of the city, Ostankinsky Municipal District, Mira Avenue, 95, building 1, office 717, 719, represented by Anastasia Alekseevna Pelevina, General Director, acting under the Charter. "Agreement" means this user agreement. "Parties" means the Service and the User.
"Tour" means the tourism product described on the Website. "Travel Agent" means INNA Limited Liability Company, OGRN 1247700287229, INN 9717159908.
"Services" means the services included in the Tour, as well as other related services, including Tour booking services.
1.2. All other terms and definitions contained in the Agreement shall be interpreted by the Parties in accordance with Russian Federation law and the generally accepted rules for interpreting relevant terms on the Internet.
1.3. The headings (articles) of the Agreement are intended solely for ease of reference and have no literal legal meaning.
2. Agreement Conclusion
2.1. The Agreement, permanently posted online at https://inna.ru/about/license_agreement and accessible upon conclusion of the Agreement, contains all the material terms of the Agreement and constitutes the Service's offer to enter into the Agreement with any fully competent third party using the Website, on the terms and conditions specified therein. Thus, the Agreement constitutes a public offer in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation.
2.2. This public offer may be amended by the Service at any time by posting an amended version of the offer on the Website. This public offer may be revoked by the Service at any time by removing it from the Website.
2.3. Consecutive performance of the following actions by the third party shall constitute proper acceptance of this offer in accordance with Article 438 of the Civil Code of the Russian Federation:
2.3.1. Familiarization with the terms of the Agreement.
2.3.2. Creating a Personal Account by entering the data specified in paragraphs 6.1.1–6.1.3 of the Agreement, or logging into a previously created Personal Account by entering the User's login credentials.
2.3.3. Checking the box under the heading "I agree and accept the terms of the offer agreement and the user agreement, have read the rules for changing and canceling reservations, understand the terms of charter flights and that the departure time and/or airport are subject to change, am aware of the rules of conduct in the vacation destination, traditions, and possible dangers, and do not object to the processing of my personal data and its transfer to third parties (tour operator, air carrier, etc.)."
2.3.4. Clicking the "Pay" or "Book" button.
3. Subject of the Agreement
3.1. The Service grants the User a simple (non-exclusive) license to use the Website for personal purposes in the manner specified in paragraphs 5.1.1–5.1.3 of the Agreement.
3.2. The Agreement applies to a single Contract entered into by the User simultaneously with the Agreement. To enter into a new Agreement, the User must enter into a separate license agreement.
3.3. The User is prohibited from transferring the right to use the Website to third parties, including by entering into a sublicense agreement or providing access to the Personal Account, without the prior written consent of the Service.
4. License Term
4.1. By the time of entering into the Agreement, the User has used the Website in the manner specified in Section 5.1.1 of the Agreement. The terms of the Agreement, in accordance with Section 2 of Article 425 of the Civil Code of the Russian Federation, shall apply to the relations arising between the Parties in connection with such use of the Website.
4.2. The Agreement shall remain in effect until the time specified in the Agreement, at which point the Services are deemed rendered to the User.
5. Use of the Website
5.1. The User has the ability to use the Website to:
5.1.1. Search for Tours and other Services based on specific parameters.
5.1.2. Enter into an Agreement with the Contractor.
5.1.3. Communicate with the Contractor regarding the conclusion or execution of the Agreement.
5.2. Use of the Website as provided for in Section 5.1.3 of the Agreement is carried out through the Personal Account.
5.3. The User has the right to extract materials from the Database and subsequently use them to the extent necessary for personal use of the Database. In particular, the User may not transfer the entire contents of the Database or a substantial portion of the materials comprising it to another information medium using any technical means, in any form, or in any volume.
5.4. The User is obligated to use the Website in good faith and without violating the laws of the Russian Federation.
5.5. For the avoidance of doubt, the User is prohibited from: 5.5.1. Circumventing technical limitations established on the Website. 5.5.2. Reversing, decompiling, or disassembling the Website, except in cases expressly provided for by Russian Federation law.
5.5.3. Creating copies of the Website or its external design.
5.5.4. Modifying the Website in any way.
5.5.5. Taking actions aimed at changing the functioning and operability of the Website.
5.5.6. Carrying out the above actions with respect to any part of the Website.
6. Personal Data
6.1. The User consents to the Service processing the following personal data of the User provided while using the Website:
6.1.1. User's first and last name.
6.1.2. User's email address.
6.1.3. User's contact phone number.
6.2. The Service processes personal data in accordance with the Privacy Policy.
6.3. Other personal data provided by the User through the Website is transferred directly to the Contractor. The Service does not have access to such personal data and is not the operator of such personal data, nor is it an entity engaged by the operator of such personal data to process it.
7. Liability
7.1. If the User violates the terms of the Agreement, the Service reserves the right to block or delete the Personal Account and prohibit or restrict access to certain or all functions of the Website.
8. Special Terms
8.1. For the avoidance of doubt, the Service does not provide the User with the Services information posted on the Website and bears no liability in connection with the provision of Services or the refusal to provide Services. All relations regarding the Services arise directly between the User and the Contractor. The Service is not an agent, trustee, or commission agent of the User or the Contractor, nor does it act as an intermediary in any way in relations between the User and the Contractor.
8.2. The Service receives information from third parties and does not guarantee that the information posted on the Website, including materials contained in the Database, is accurate, complete, or compliant with the laws of the Russian Federation. The User uses such information at their own risk.
8.3. The Service reserves the right to make any changes to the Website or Database, including, but not limited to, changes to the scope of materials displayed to the User. For the avoidance of doubt, the Service reserves the right to supplement, amend, delete, and otherwise modify the contents of the Database.
8.4. The Website may contain links to other websites (third-party websites). The Service does not check these third parties and their content for compliance with any requirements (accuracy, completeness, legality, etc.). The Service is not responsible for any information or materials posted on third-party websites accessed by the User through the Website, nor for the availability of such websites or content or the consequences of their use by the User.
8.5. The Service does not guarantee that the Website meets the User's requirements or that access to the Website will be uninterrupted, fast, secure, or error-free.
8.6. The Website and its software, including the Personal Account, are provided "as is." The User bears the risk of using the Website.
8.7. The Service reserves the right to assign rights and transfer debts for all obligations arising from the Agreement. The User hereby consents to the assignment of rights and transfer of debt to any third parties. The Service will inform the User of any assignment of rights and/or transfer of debt by posting the relevant information on the Website.
9. Dispute Resolution Procedure. Applicable Law
9.1. The Parties will seek to resolve any disputes, disagreements, and claims that may arise in connection with the execution, termination, or invalidation of the Agreement through negotiation. The Party with a claim and/or disagreement shall send the other Party a notice specifying the claim and/or disagreement in accordance with Section 11 of the Agreement.
9.2. If the sending Party does not receive a response to the notice within 30 (thirty) business days from the date of sending the notice, or if the Parties fail to reach an agreement on the claim and/or disagreement, the dispute shall be resolved in court.
9.3. The Agreement, its interpretation, validity, and execution, as well as the rights, obligations, and claims arising therefrom and in connection with it, are governed by the laws of the Russian Federation.
10. Changes to the Agreement
10.1. The Service reserves the right to unilaterally change the terms of the Agreement, with such changes coming into force upon publication of the new version of the Agreement online at https://inna.ru/about/license_agreement. The User undertakes to independently monitor changes to this Agreement on the Website.
10.2. Continued use of the Website's functions shall constitute the User's agreement to the terms of the new version of the Agreement. If the User does not agree to the terms of the new version of the Agreement, they shall cease using the Website.
11. Procedure for sending legally significant messages
11.1. The Parties hereby confirm that when executing (amending, supplementing, or terminating) the Agreement, as well as when conducting correspondence on the specified matters, the use of analogues of the Parties' handwritten signatures is permitted. The Parties confirm that all legally significant communications in connection with the Agreement, signed with equivalents of the Parties' handwritten signatures, are legally binding and obligatory for the Parties. These equivalents of handwritten signatures include the authorized email addresses of the Parties and, for the User, the login credentials for the User's Personal Account.
11.2. The Parties acknowledge that all legally significant communications in connection with the Agreement, sent using authorized email addresses and the Personal Account, are deemed to have been sent and signed by the Parties.
11.3. The following are recognized as authorized email addresses for the Service: agent@inna.ru, book@inna.ru, sale@inna.ru.
11.3.1. For the User, this is the email address specified by the User when creating the Personal Account.
11.4. The Parties undertake to maintain the confidentiality of the information and data required to access authorized email addresses and the Personal Account, and to prevent disclosure of such information or transfer to third parties. The Parties independently determine the procedure for restricting access to such information.
11.5. Until a Party receives information about confidentiality violations, all actions and legally significant messages performed and sent using the authorized email address of such Party, even if such actions and documents were performed and sent by other persons, are considered to have been performed and sent by such Party. In this case, the rights, obligations, and liability accrue to the other Party.
12. Final Provisions
12.1. If a court finds any provision of the Agreement invalid or unenforceable, this does not invalidate the remaining provisions of the Agreement.
12.2. The User confirms that they have read, understands, and accepts all provisions of the Agreement.